At Uppedia, we strive to provide you with the best experience while exploring the beauty of Uttar Pradesh. Our Refund & Cancellation Policy is designed to be fair and transparent, ensuring a seamless process for our users. Please read the following carefully to understand our policies:
1. Subscription Refunds
a. Monthly Subscription
We offer a full refund for monthly subscriptions if the request is made within 7 days of the subscription purchase date. After the 7-day period, no refunds will be provided for monthly subscriptions.
b. Annual Subscription
For annual subscriptions, a pro-rata refund will be issued for the unused portion of the subscription if the cancellation request is made within 30 days of the purchase date. After 30 days, no refunds will be provided for annual subscriptions.
2. Booking Refunds
a. Flight Bookings
Refunds for flight bookings are subject to the terms and conditions of the respective airline. Please refer to the airline’s refund policy for details. Uppedia is not responsible for airline refund processes.
b. Hotel Bookings
Refunds for hotel bookings are governed by the policies of the individual hotels. Users are advised to review the cancellation policy of the specific hotel before making a reservation through Uppedia.
3. Refund Request Process
To request a refund, please contact our customer support team at support@uppedia.in. Provide your subscription or booking details, along with a brief explanation of the reason for the refund. Our team will review your request and respond within a reasonable timeframe.
4. Cancellation of Services
a. Subscription Cancellation
You can cancel your subscription at any time by logging into your Uppedia account and navigating to the subscription settings. Cancellations become effective at the end of the current billing period.
b. Flight and Hotel Booking Cancellation
Flight and hotel booking cancellations are subject to the policies of the respective airlines and hotels. Users should review the cancellation terms at the time of booking.
5. Exceptions to Refund Policy
Uppedia reserves the right to make exceptions to the refund policy in certain circumstances, such as technical errors, unauthorized transactions, or other scenarios that warrant special consideration. Each case will be reviewed individually.
6. Contact Us
If you have any questions or concerns about our Refund & Cancellation Policy, please contact us at:
- Email: support@uppedia.in
- Phone: +91 9761210855
Our customer support team is here to assist you and ensure that your experience with Uppedia is both enjoyable and hassle-free. Thank you for choosing Uppedia for your exploration of Uttar Pradesh!